Frequently asked questions

What is the difference between debit and credit cards?

Where can DinaCard be used?

How to become a holder of a DinaCard?

Is there a daily limit for card payment or ATM cash withdrawal?

What do I need to know if I wish to become a debit or credit card holder?

What is the difference between a national DinaCard and other payment cards in our market?

How to use the card for ATM withdrawals?

How to use the card in retail stores?

Where to withdraw cash if there are no ATMs of my bank in the vicinity?

How to pay taxes with DinaCard?

Is it possible to give the card as a gift?

Can I use DinaCard for online payments?

How can I use my card safely for online payments?

What to do in case of card loss or theft?

What to do when the card expires?

What if ATM keeps the card?

What to do in case of account double charging?

I am in a foreign country and wish to use my card – what do I need to know?

What if I am buying in a foreign currency – what exchange rate is applied

How to repay debt on a revolving credit card?

What are special Co-branded DinaCard programmes?

What is PostCard – only check card or payment card as well?

Can a merchant charge a fee for card payment?

How does the flow of card transaction look like – who participates in my payment?